Shoppers are voicing their frustration after an update resulted in items being listed as the wrong size.
The second-hand shopping app has updated its size classifications for women's and children's garments but did not contact all shoppers about the modification.
Social Media Response
Many shoppers and sellers are expressing on platforms saying Vinted listings now show a different size category versus the original listing due to the recalibration.
The company said the revised method more closely matches similar services.
The platform has recommended to review their products and manually change the size when needed, which has left users frustrated.
Sizing System Updates
Before the change, the measurements included a single numeric size and a letter, for instance S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range such as S/UK 8-10.
With some products, the size labels have been reassigned - for example a size L was formerly size 12 but is now a UK 16-18.
Member Stories
One content creator, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Another user, from Glasgow, stated items she posted featuring size 14 markings were appearing on the platform as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she said.
Required Changes
Another shopper, located in England, said she had been left angered because the modification necessitated personal updates the sizes on "every single listing".
"For me this is particularly frustrating, as I'm chronically ill and selling on Vinted has been paramount for me since losing part of my income," she explained.
Platform Context
The service features exceeding 100 million users, comprising 18 million UK members.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This isn't the first time that an unexpected update within the service has received backlash: previously, the service retracted a modification concerning shipment methods due to shopper criticism.
